The operating system for Concaide. Clients, tickets, contracts, revenue, and AI automation in one place. Built for an MSP that refuses to run like it's 2019.
Ticket triage, SLA tracking, and resolution metrics. AI routes common issues before your team even sees them.
Client network maps, uptime monitoring, and configuration management. See every node, every connection.
Threat dashboards, vulnerability scans, incident response timelines. Compliance tracking for HIPAA and PCI DSS built in.
Asset lifecycle tracking from procurement to decommission. Warranty alerts, deployment schedules, inventory at a glance.
Automated client reports, smart ticket routing, proposal generation. The services that run while you sleep.
Gaming rigs, specialty builds, one-off installs. Track scope, timeline, and margin on every custom engagement.
Most Indianapolis MSPs are selling the same managed services package from a decade ago. Concaide is building AI into the core: automated triage, predictive monitoring, self-generating client reports.
The managed services market is growing at 6.6% CAGR. The MSPs winning that growth are the ones automating faster than they hire. ConcaideOS is the system that makes that possible.
ConcaideOS is being built to prove that a 5-person team with the right automation can outperform shops three times their size. Personalized service, enterprise-grade operations.